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2015 ECCU Best Corporate Citizen Award
   
BCCA Awardee 2015  
Mr Ellingworth Edwards, Managing Director - National Bank of Dominica Ltd receives the
2015 Best Corporate Citizen Award Rotating Plaque
from Mrs Ionie Liburd-Willett, Permanent Secretary in the Ministry of Education,
Government of St Kitts and Nevis

The aim of the ECCB Best Corporate Citizen Award for commercial banks is for commercial banks which operate within the Eastern Caribbean Currency Union to demonstrate their corporate responsibility to the society and environment.

Good Corporate Citizen Awards are presented to the banks that are adjudged to have executed their corporate social responsibilities to the highest level in the areas of: Educational Development, Community Outreach and Social Services, Environmental Awareness, Sports, Cultural Development, Customer Service and Financial Education and Empowerment.

The Best Corporate Citizen Award is presented to the which demonstrates outstanding contribution to the social development of the ECCU through human resource development and sustained community outreach.

Summary of Entries by 2015 Awardee's (Booklet Format)

   
National Bank of Dominica Ltd is
2015 Best Corporate Citizen Among ECCU Comnmercial Banks

The Eastern Caribbean Central Bank (ECCB) presented the 2015 Best Corporate Citizen Award Among ECCU Commercial Banks to the National Bank of Dominica Ltd for its outstanding contribution to the overall development and well-being of the people of the Commonwealth of Dominica on 4 November 2015.

The National Bank of Dominica Ltd also received the Good Corporate Citizen Awards for Educational Development and Cultural Development.

The other banks which received Good Corporate Citizen Awards were:

  • Bank of Saint Lucia Ltd - Good Corporate Citizen Award for Financial Education and Empowerment;
  • Grenada Co-operative Bank Ltd -Good Corporate Citizen Awards for Environmental Awareness and Customer Service;
  • Republic Bank (Grenada) Limited - Good Corporate Citizen Award for Sports; and
  • The Bank of Nova Scotia Antigua - Good Corporate Citizen Award for Community Outreach and Social Services.

JUDGING CRITERIA
To be eligible for the Good Citizen Award and Best Corporate Citizen Award, banks must have programmes or initiatives that demonstrate sincerity, corporate social responsibility and have a positive impact on the community or country.
EDUCATIONAL DEVELOPMENT
•  Scholarship assistance offered to citizens Support of adult education programmes  •  Comprehensive and affordable student loan programmes Promotion of computer literacy  •  Provision of career guidance for school leavers  •  Contribution to research initiatives
NATIONAL BANK OF DOMINICA LTD
2015 Good Corporate Citizen Award for Educational Development
SPORTS
• Support of local athletes through sponsorships of individuals, teams and leagues • enhancing talents and skills of atheletes through training and technical support • Participation as a team in sports leagues
REPUBLIC BANK (GRENADA) LIMITED
2015 Good Corporate Citizen Award for Sports
ENVIRONMENTAL AWARENESS
• Participation in recycling, beautification or clean-ups of the community
• Assistance in disaster preparedness and response • Preservation of historic landmarks and artifacts and green areas • Company policies and practices ensure ethical and responsible conduct of business
GRENADA CO-OPERATIVE BANK LTD
2015 Good Corporate Citizen Award for Environmental Awareness
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FINANCIAL EDUCATION AND EMPOWERMENT
• Initiatives to promote better understanding of products/services offered by financial sector • Outreach programmes promoting entrepreneurship, savings and investments •provision of small business credit and advisory services • initiatives to educate citizens about asset management and protection

BANK OF SAINT LUCIA LTD
2015
Good Corporate Citizen Award for Financial Education and Empowerment
CULTURAL DEVELOPMENT
• Sponsorship of carnival, concerts, music, art, dance, literary pursuits etc • Participation in carnival, concerts, music, art, dance, literary pursuits etc • support of programmes to promote cultural development and preservation of cultural heritage

NATIONAL BANK OF DOMINICA LTD
2015 Good Corporate Citizen Award for Cultural Development

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COMMUNITY OUTREACH AND SOCIAL SERVICES
Donations to church, civic groups, community organisations  •  Assistance to social welfare institutions such as
orphanages, nursing homes etc  •  Programmes for the disabled and physical accessibility (e.g. ramps)  •  Initiating or participating in programmes for the youth, elderly, unemployed, homeless and other vulnerable persons •  Programmes to promote health and wellness
BANK OF NOVA SCOTIA - ANTIGUA
2015 Good Corporate Citizen Award for
Community Outreach and Social Services

CUSTOMER SERVICE
• Clearly stated policies and best practices promoting customer service excellence • Customer feedback programmes/customer satisfaction surveys • Code of business ethics • Customer appreciation programmes, giveaways, special rates etc • Commitment to customer service excellence via the continued development of staff though on-going training •improvement of facilities and ervices: Internet banking, ATM services, senior citizens services

GRENADA CO-OPERATIVE BANK LTD
2015 Good Corporate Citizen Award for Customer Service


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